Learning & Development Specialist
Designing learning that drives real performance
Over 10 years designing, facilitating, and evaluating high-impact corporate training programs across public, health, engineering, and corporate sectors — from Nigeria to Russia to Ontario.
10+
Years in L&D
Corporate, engineering, utilities, education
2,000+
Learners Trained
Across virtual, classroom, and hybrid delivery
5,000+
Engineers Reached
PackageShare 2.0 global learning strategy
55+
Work Instructions
Authored for Hatch Engineering’s global rollout
About Me
Eddy Adodo
Results-driven and highly consultative Learning and Development Specialist with over 10 years of experience designing, facilitating, and evaluating high-impact corporate training programs across public, health, engineering, and corporate sectors.
Proven expertise in utilizing the ADDIE framework and general learning principles to translate complex organizational workflows into engaging hybrid, virtual, and in-person learning tracks. Adept at partnering with cross-functional leadership and departmental heads to conduct thorough training needs analyses, mitigate organizational risks, and implement change management strategies.
Recognized for optimizing Learning Management Systems and building accessible, digital-first training assets that accelerate employee speed-to-proficiency and support continuous business improvement within regulated Canadian environments.
Hard Skills
Tools
Career Journey
Work Experience
A decade of designing and delivering transformative learning across four countries and multiple regulated industries.
Learning & Development Consultant (Contract)
Hatch Engineering Consulting
Mississauga, Ontario
Sep 2025 – Dec 2025
Architected and operationalized a global corporate learning strategy for PackageShare 2.0, building a future-ready technical talent pipeline for 5,000+ engineers worldwide across 4 continents.
- Partnered with global cross-functional stakeholders across 4 continents to conduct comprehensive training needs analyses, mapping complex technical workflows into role-based learning pathways.
- Accelerated storyboard development using Microsoft Co-pilot and Articulate 360, reducing initial drafting timelines and freeing the design team to focus on high-value engagement metrics.
- Authored a strategic instructional design curriculum producing 55 individual work instructions, 15 interactive practice exercises, and 4 knowledge checks aligned to corporate quality gates.
- Engineered simulated learning paths via a structured Demo, Practice, Simulation methodology using SharePoint and rapid development tools.
- Facilitated weekly technical content-gathering workshops with Subject Matter Experts to keep training development aligned with corporate project timelines.
- Produced critical deployment assets including a Master Presentation Deck, Facilitator Guides, and Participant Learning Journals for standardized regional deployment.
- Spearheaded Train-the-Trainer workshops for regional delivery teams, ensuring material mastery and consistent global program quality.
L&D Representative / Customer Service Specialist
Hydro One
Woodstock, Ontario
May 2023 – Nov 2025
Spearheaded peer-to-peer technical training and digital literacy workshops on Genesys Cloud Desktop and SAP CRM systems to resolve knowledge gaps and accelerate team processing speed.
- Partnered with corporate risk management, collections, and business support units to translate complex provincial regulatory policies into simple onboarding reference guides for incoming staff.
- Designed interactive troubleshooting job aids and simulated environments that reduced system authentication errors and improved internal operational compliance metrics.
- Coached underperforming team members on customer-centric relationship building and high-liability communication strategies, resulting in verifiable improvements in regional quality assurance audits.
Training & Development Specialist
Teleperformance
Toronto, Ontario
Jul 2019 – May 2022
Led end-to-end design, development, and facilitation of new hire onboarding and professional development programs for TD Rewards, HSBC, Klarna, UberEats, Volkswagen Canada, and Audi Canada.
- Collaborated with the L&D Director to conduct stakeholder consulting sessions with new business partners, defining business needs and creating aligned customer service curricula.
- Delivered large-scale virtual and classroom orientation for over 2,000 total personnel, managing concurrent cohorts of up to 120 participants while maintaining high graduation rates.
- Integrated Kahoot! learning games into standard training tracks, driving measurable increases in participant engagement and knowledge absorption.
- Developed original animated video content using Vyond to modernize soft skills training, increasing learner engagement vs. text-based modules.
- Led employee satisfaction focus groups with the global coordinator, directly influencing regional retention and professional development strategies.
- Executed regional Train-the-Trainer frameworks to upskill site facilitators across multiple metropolitan service centers.
- Administered the corporate LMS managing enrollments, tracking progress for hundreds of learners, and applying the Kirkpatrick model to measure program ROI.
L&D Consultant (English & Specialized Programs)
iPerson Education Centre
Novosibirsk, Russia
Oct 2016 – Jan 2018
Spearheaded consultation, design, and execution of comprehensive organizational language training frameworks and multidisciplinary curricula across diverse demographic tiers.
- Formulated gamified instructional strategies using Kahoot!, significantly enhancing learner participation and retention outcomes.
- Partnered with executive leadership to conduct training needs assessments, mapping customized corporate curriculum strategies to fast-track employee professional readiness.
- Engineered performance-driven analytics frameworks for curriculum evaluation, identifying individual learning gaps and improving student proficiency scores.
- Managed end-to-end educational project lifecycles for experiential learning routes, acting as strategic consultant to align delivery with target socio-linguistic outcomes.
- Facilitated professional development workshops and peer coaching for instructional staff on international teaching standards, modern classroom technologies, and andragogical principles.
L&D Facilitator (Computer & English Content)
Hope Group of Schools
Benin City, Nigeria
Feb 2015 – Jul 2016
Spearheaded a multi-stream curriculum combining digital literacy with communications training to drive modern technical capabilities across youth cohorts.
- Delivered end-to-end training for multi-tiered youth demographics, translating complex software tools and digital workflows into accessible lessons.
- Conducted thorough knowledge-gap assessments to build targeted, progressive learning modules aligned with institutional performance benchmarks.
- Pioneered computer-based evaluation frameworks and digital testing modules to optimize data-driven performance analysis and learner progress tracking.
- Developed rubrics and KPI tracking measures, resulting in measurable improvements in year-over-year technical assessments.
- Authored and published foundational textbooks for Computer Science and Music disciplines still used as core academic curricula.
Education & Certifications
Credentials
Formal qualifications and professional certifications directly from my resume.
Bachelor of Science — Science & Technology
University of Benin, Nigeria
2014
Certificate — Cybersecurity
Cambrian College, Ontario
2025
Russian Language Certificate
Novosibirsk State University of Architecture & Civil Engineering
2018
Certificate in Instructional Design for eLearning
LinkedIn Learning
2023
Agile for Learning Designers
Coursera
2022
Accessibility & Inclusive Design for eLearning (AODA)
Udemy
2021
Get In Touch
Let’s work together
Open to L&D consulting engagements, instructional design projects, speaking opportunities, and strategic partnerships.